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First post, issue with 3x9 Super sniper

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Azeyecap View Drop Down
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    Posted: November/08/2009 at 15:18
Last Friday I got the 3x9 ss in the mail, I have not used it yet but so far I am happy with the purchase. I was playing around with it and I noticed something that might not be correct. I was adjusting the elevation knob and as I was twisting it my fingers also twisted the ring below the elevation knob that indicates up/down, what revolution I am on, and what click I am on. Upon further examination I can easilly twist this ring 360 degrees around the base of the elevation turret. I took the knob off and I am able to remove this ring from the elevation assembly. I don't see any way to tighten the ring down, and i think it's meant to be glued in place facing directly toward the shooter. I'm i missing something, should I glue it? Do I need to post a pic? Thanks for the help.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Chris Farris Quote  Post ReplyReply Direct Link To This Post Posted: November/08/2009 at 16:42
It is supposed to be held in place with an adhesive.  I'd rather replace the entire scope for you rather than you have to deal with this issue.
 
Contact our customer service M-F 8-5 central.  972-617-7056
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mike650 Quote  Post ReplyReply Direct Link To This Post Posted: November/08/2009 at 17:24
That is so cool!!! Excellent Customer Service 24/7!!! Excellent
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 300S&W Quote  Post ReplyReply Direct Link To This Post Posted: November/08/2009 at 17:26
Thunbs Up  Thunbs Up !!!!!!!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ed Connelly Quote  Post ReplyReply Direct Link To This Post Posted: November/08/2009 at 17:29
" Hell-o.  How may I helping you?  Scope?  I don 't know scopes.  What is scope?  My manager he is taking lunch now, memsah'b..."  
 
 
   
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Azeyecap View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Azeyecap Quote  Post ReplyReply Direct Link To This Post Posted: November/08/2009 at 19:15
Originally posted by Chris Farris Chris Farris wrote:

It is supposed to be held in place with an adhesive.  I'd rather replace the entire scope for you rather than you have to deal with this issue.
 

Contact our customer service M-F 8-5 central.  972-617-7056


Thank you, I'll call first thing in the morning.
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Azeyecap View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Azeyecap Quote  Post ReplyReply Direct Link To This Post Posted: November/18/2009 at 17:26
Thanks,
 
My replacement came via 2 day UPS just as SWFA promised.  I think they sent the replacement a little quicker than they normally would have because I explained I needed the scope for a scouting/sighting in trip I had planned.  Shipped the old unit back with the prepaid UPS label when I returned from my trip.  Thanks for the speedy service.
 
Casey
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 300S&W Quote  Post ReplyReply Direct Link To This Post Posted: November/18/2009 at 18:33
  GLAD it worked out for ya Casey.   But I'm NOT surprised!!  Big Grin
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rancid Coolaid Quote  Post ReplyReply Direct Link To This Post Posted: November/18/2009 at 19:16
Originally posted by Azeyecap Azeyecap wrote:

Thanks,
 
My replacement came via 2 day UPS just as SWFA promised.  I think they sent the replacement a little quicker than they normally would have because I explained I needed the scope for a scouting/sighting in trip I had planned.  Shipped the old unit back with the prepaid UPS label when I returned from my trip.  Thanks for the speedy service.
 
Casey



My experience has been same as yours: get the replacement almost before the ink is dry on the invoice for the first one.

So, you ain't any more special than anyone else, everyone gets treated the same - or, at least, you get treated no better or worse than me.

Here, that is.
Freedom is something you take.
Respect is something you earn.
Equality is something you whine about not being given.
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