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First post, issue with 3x9 Super sniper |
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Azeyecap
Optics GrassHopper Joined: November/08/2009 Status: Offline Points: 3 |
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Posted: November/08/2009 at 15:18 |
Last Friday I got the 3x9 ss in the mail, I have not used it yet but so far I am happy with the purchase. I was playing around with it and I noticed something that might not be correct. I was adjusting the elevation knob and as I was twisting it my fingers also twisted the ring below the elevation knob that indicates up/down, what revolution I am on, and what click I am on. Upon further examination I can easilly twist this ring 360 degrees around the base of the elevation turret. I took the knob off and I am able to remove this ring from the elevation assembly. I don't see any way to tighten the ring down, and i think it's meant to be glued in place facing directly toward the shooter. I'm i missing something, should I glue it? Do I need to post a pic? Thanks for the help.
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Chris Farris
TEAM SWFA - Admin swfa.com Joined: October/01/2003 Location: Texas Status: Offline Points: 8024 |
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It is supposed to be held in place with an adhesive. I'd rather replace the entire scope for you rather than you have to deal with this issue.
Contact our customer service M-F 8-5 central. 972-617-7056
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mike650
Optics God Joined: May/14/2006 Location: West of Rockies Status: Offline Points: 14569 |
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That is so cool!!! Excellent Customer Service 24/7!!!
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“A hunt based only on trophies taken falls far short of what the ultimate goal should be.” – Fred Bear
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300S&W
Optics God Joined: January/27/2008 Location: Burlington,WV Status: Offline Points: 10592 |
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!!!!!!!!
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"I ain't got time to bleed!"
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Ed Connelly
Optics Retard God of no Chihuahua Joined: December/16/2007 Location: USA Status: Offline Points: 24225 |
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" Hell-o. How may I helping you? Scope? I don 't know scopes. What is scope? My manager he is taking lunch now, memsah'b..."
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Azeyecap
Optics GrassHopper Joined: November/08/2009 Status: Offline Points: 3 |
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Thank you, I'll call first thing in the morning. |
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Azeyecap
Optics GrassHopper Joined: November/08/2009 Status: Offline Points: 3 |
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Thanks,
My replacement came via 2 day UPS just as SWFA promised. I think they sent the replacement a little quicker than they normally would have because I explained I needed the scope for a scouting/sighting in trip I had planned. Shipped the old unit back with the prepaid UPS label when I returned from my trip. Thanks for the speedy service.
Casey
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300S&W
Optics God Joined: January/27/2008 Location: Burlington,WV Status: Offline Points: 10592 |
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GLAD it worked out for ya Casey. But I'm NOT surprised!!
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"I ain't got time to bleed!"
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Rancid Coolaid
MODERATOR Joined: January/19/2005 Location: United States Status: Offline Points: 9318 |
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My experience has been same as yours: get the replacement almost before the ink is dry on the invoice for the first one. So, you ain't any more special than anyone else, everyone gets treated the same - or, at least, you get treated no better or worse than me. Here, that is. |
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Respect is something you earn. Equality is something you whine about not being given. |
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