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Bad experience, time to update the backend system? |
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skywalker
Optics Apprentice Joined: January/16/2009 Status: Offline Points: 149 |
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whew.....glad I do not 'work' with most of you on a daily basis. I am sure the 'fellas' at SWFA are 'big boys' and can take some constructive criticism......geesh......get yalls panties out of a wad.
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budperm
Optics Retard show me your sheep!! Joined: January/01/2009 Location: Pennsylvania Status: Offline Points: 31710 |
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Loyalty is NOT a bad thing! it sure comes in handy when your in a pinch!
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"Peace is that brief glorious moment in history when everybody stands around reloading".
--Thomas Jefferson |
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SVT_Tactical
MODERATOR Chief Sackscratch Joined: December/17/2009 Location: NorthCackalacky Status: Offline Points: 31233 |
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skywalker
Optics Apprentice Joined: January/16/2009 Status: Offline Points: 149 |
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Well then get the sand out of your.....well.......u know what I mean.........
Edited by skywalker - October/19/2010 at 18:46 |
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mwbutcher
Optics GrassHopper Joined: March/01/2011 Location: Midland, MI Status: Offline Points: 13 |
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Ahhaaaaaaaaaaaaaaaaaaaa gotta say for this comment on this topic....game....set and match! I declare SVT the winner - not wearing any......yep that was a good one! |
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budperm
Optics Retard show me your sheep!! Joined: January/01/2009 Location: Pennsylvania Status: Offline Points: 31710 |
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Yeah, agreed!!!! But it does leave ya wondering what the wad was!!!!!
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"Peace is that brief glorious moment in history when everybody stands around reloading".
--Thomas Jefferson |
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Chris Farris
TEAM SWFA - Admin swfa.com Joined: October/01/2003 Location: Texas Status: Offline Points: 8024 |
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There is nothing wrong with our back-end system, in fact it is extremely high end and state of the art.
The problem is managing one of kind products that have the ability to be sold via two different and separate channels. It does not happen very often but from time to time a "one of a kind" product will sell over the phone and before the database here syncs with the web server's data base, someone will order the product on line.
There are many variable involved that make this a very complicated process to maintain and keep 100% accurate. We have spent a small fortune and devoted a large amount of time to get it where it is today. We are continuously looking at improving all aspects of our company in regards to technologies, in fact we are about to launch a unified cart that will allow you to purchase a scope off SampleList and mounts off SWFA with one transaction.
While I can understand the OP's frustration with missing a deal, everyone has to understand that there is much more going on behind the scenes and something that may appear to be simple is excruciatingly complicated and complex. There is no simple "software" fix and if there was it would have been implemented. We have the best of the best in regards to programmers and developers working for us and I have 100% faith in what they do and how they do it.
Lesson here is if you see something on The SampleList that you really want, call asap. If it is after hours order it on line. You can also sign up to one of the feeds to get notification of when products are listed which gives you the best chance at snagging a hot deal.
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