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Ordering From The Samplelist

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Nixterdemus View Drop Down
Optics GrassHopper
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Joined: October/05/2011
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nixterdemus Quote  Post ReplyReply Direct Link To This Post Posted: December/11/2018 at 21:16
I thought it had, but a recent e-mail from CS has me contemplating if the nightmare has reemerged. Out of the blue the plot thickens. I'm not going into any great detail until I hear from Skylar on this issue that cropped up. I thought after speaking in person we had full understanding and that may very well be the case. It could be a glitch via CS. This emotional rollercoaster is wearing me smooth out. As Freddy Krueger it refuses to die...
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mike650 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mike650 Quote  Post ReplyReply Direct Link To This Post Posted: December/12/2018 at 06:47
From what I understand this was the first time SWFA had a week long sale after Black Friday.... they got slammed. Glad they took care of you, they always do.

Fish to Live, Live to Hunt
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supertool73 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote supertool73 Quote  Post ReplyReply Direct Link To This Post Posted: December/12/2018 at 07:42
Its hard to swallow when you feel things aren’t going your way. I have been a SWFA customer for years and have always been a happy customer even when issues have happened. They always do their best to correct and make things right.

The emails don’t always agree with what Skylar says. In my experience the system has functions it follows but word of the actual CS rep has been accurate.
Lifetime warranty and excellent customer service don't mean a thing when your gun fails during a zombie attack.

"A Liberal is a person who will give away everything they don't own."
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Nixterdemus View Drop Down
Optics GrassHopper
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Joined: October/05/2011
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nixterdemus Quote  Post ReplyReply Direct Link To This Post Posted: December/12/2018 at 10:50
As goes the old saying, 'It all comes out in the warsh'. I was looking for a wee bit more paperwork than the receipt, e-mailed to me late yesterday afternoon, provided which I received from someone else at CS not Skylar. 

As far as I'm concerned Skylar's word is good as gold. In the CS e-mail I detected what I perceived to be a gaffe. For some reason the paperwork I sought was packaged w/scope. At that time I could find nothing else to collaborate one way or the other. Naturally, by this time SWFA was closed. My mind racing wondering if it was destined to slip through me fingers.

Yet, as par for the course an e-mail to Skylar was promptly answered this morning and my potential issue addressed w/courtesy and professionalism. It's on the truck for delivery as we speak. My only worry now is whether warranty is offered as this model has been discontinued for several yrs. Not the glass or mechanics, but I'm not familiar w/rheostat service life.

Anywho, disaster averted, Grinch foiled und Merry X-mas; each and every one.

And a special thanks to Skylar, CS and the warehouse for taking care of me during a hectic time.

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SVT_Tactical View Drop Down
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Joined: December/17/2009
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SVT_Tactical Quote  Post ReplyReply Direct Link To This Post Posted: December/13/2018 at 08:52
 Glad it all worked out.  I know SWFA has grown leaps and bounds since the last time I was there personally but they are a small crew most of the time... normally they get some seasonal help so I imagine between training newbies, the longest sale they've ever done to the up-ticking economy to the great pricing, their orders probably hit a all time high.... certain orders inevitably will have issues but I can say with 100% certainty that SWFA makes it right. 
"Most folks are about as happy as they make their minds up to be" - Abraham Lincoln
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tt_tomson View Drop Down
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Joined: December/10/2018
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tt_tomson Quote  Post ReplyReply Direct Link To This Post Posted: December/23/2018 at 08:57
I am owing BARSKA 6.5-20×50 AO Varmint Target Dot Riflescope. This scope is awesome being able to shoot out of the 4x zoom and transfer to the RMR red dot on top is amazing. 
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1911GUY View Drop Down
TEAM SWFA - Staff
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Joined: April/12/2019
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 1911GUY Quote  Post ReplyReply Direct Link To This Post Posted: April/25/2019 at 11:57
The Sample List is great. It's the first place I look when I need something.
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