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Millett LRS-1 Problems....Uggh......

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Topic: Millett LRS-1 Problems....Uggh......
Posted By: Krav69
Subject: Millett LRS-1 Problems....Uggh......
Date Posted: August/11/2008 at 21:59
Hey Guys, first time poster, longtime lurker.
I just recently purchased a Millett LRS-1 (6-25x56) riflescope for my rifle in .308 Win., and after 100 rounds and two days of use, I'm unfortunately not happy with the results.  The rifle is currently used in rifle competitions, and is of known sub-MOA capability.  My attempt to use a Millett was as an "upgrade" to the SS10x42 riflescope, which I dearly love and have owned several.  Excited like always about new optics, I opened the package and at first was impressed.
 
The riflescope looked beautiful, but closer inspection made me think of its designers.  I could see them stating "bigger is better", and "let's give everyone what they want".  The main tube is a whopping 35mm as opposed to 30mm.  It comes with a huge 8" sunshade which dwarfs the M700VS, and the turret knobs were already mushy.  Stunned after the monster I built, the rifle now had a "Tacticool" look to it.  Everyone who isn't actively involved in optics/shooting sports will be immediately impressed.  The rest of us won't be.    Lovely...
 
Boresighted and ready to go, I dialed-in in a mere 7 shots at 100 yards, the group well centered and small, and I headed to the big bore rifle range to work further distances.
 
I shot the 200, 300, 600, 800, 900, and 1,000 yard lines.
 
After dialing my 300 yard dope, I produced a group in the 8 ring at 12 o'clock.  Note the POI.  I then adjusted to center my group. 
 
Then I headed to the 600 yard line, producing three five-round groups, POI at 12 o'clock.  I adjusted and centered the group well.   
 
The 800 and 900 yard lines went well, though I didn't like POI, again at 12 o'clock. 
 
At 1,000 yards I produced a 7" group at 12 o'clock in the 7 ring.  Then I dialed 2 MOA lower to center my group in the X-ring, only to get a shock.  After adjusting, twice with two groups, the POI wouldn't shift lower.  I physically could not click down in elevation to impact the X-10 rings.   
 
Puzzled, I headed to the 600 yard line and produced a five-shot group that scored as follows;  X, 10, 9, 8, 7--all perfectly vertical.  No, this isn't vertical stringing due to breathing while firing.  Did I mention I was shooting off sandbags?  My dope suddenly shifted from 13M at 600 yard to 10M at 600 yards.  Oh my, what have we here??? 
 
Now really concerned, I headed to the 300 yard line, dialed my dope, and couldn't keep the rounds from going out of the black, at, you guessed it, 12 o'clock. 
 
I then further demoted myself back to the 100 yard line from which I had dialed some two hours previous, only to find the POI shift to 4-6 MOA high!!!  The riflescope did this twice over two days!  The riflescope would NOT return to it's 100 yard elevation zero!!  Oddly windage didn't seem affected.   
 
Guys, I bought me a lemon...
 
Other things I didn't like;  Made in China; mushy turret knobs, weird eye relief problems on different powers, bad clarity at 25X no matter the distance, turret knobs didn't sit flush after changing dope, scope cap that would hit me in the forehead, and the fact I had to mil for ranging on 25X. 
 
Some upgrade.  I never had these problems with the SS10x42.
 
Caveat Emptor "Buy Beware!"   



Replies:
Posted By: koshkin
Date Posted: August/12/2008 at 04:17
Give Millett a call, I am sure they will take care of you.

All companies make duds occasionally, it is how they deal with them that makes a difference.

ILya


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http://www.darklordofoptics.com - www.darklordofoptics.com
https://rumble.com/c/DLO - Rumble Video Channel


Posted By: Chris Farris
Date Posted: August/12/2008 at 14:55
Unfortunately Millet is pretty consistent with their duds.  We have heard more complaints than praises from Millet LRS owners.  I don't know of any China produced scope line that does not have quality control issues.


Posted By: Optimus Prime
Date Posted: August/12/2008 at 15:32
Forget the range bunny knock-off crap and come back home to Leupold, dude.
 
 
 
 


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He did it HIS way!!!


Posted By: koshkin
Date Posted: August/12/2008 at 17:31
Originally posted by Chris Farris Chris Farris wrote:

Unfortunately Millet is pretty consistent with their duds.  We have heard more complaints than praises from Millet LRS owners.  I don't know of any China produced scope line that does not have quality control issues.


I havn't really had a chance to play with the LRS, so I do not know.  TRS-1 has been pretty robust, I think.

ILya


-------------
http://www.darklordofoptics.com - www.darklordofoptics.com
https://rumble.com/c/DLO - Rumble Video Channel


Posted By: Chris Farris
Date Posted: September/04/2008 at 11:44
We are getting more and more returns due to poor quality.  I hope that http://www.opticstalk.com/forum_posts.asp?TID=12562 - Bushnell acquiring them resolves this.


Posted By: Steelbenz
Date Posted: September/04/2008 at 12:28
I do too, I have a 6X25 paper wieght buck gold.  LOL

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"Don't argue with a fool! From a distance you can't really tell who's who!"


Posted By: cyborg
Date Posted: September/04/2008 at 19:03
It is saddening to hear this. I guess there are budget constraints keeping Steve from making his QC trips to China. Perhaps the Bushnell negotiations may have had this on hold. Time will tell I suppose.

-------------
With Freedom comes great responsibility, you cannot have one without the other

An armed public are citizens. A disarmed public are subjects.

OATH KEEPER #8233 Support us, and join our cause.

Cyborg


Posted By: Steelbenz
Date Posted: September/04/2008 at 20:24
I really need to trade this paper weight for some Burris extreme rings and bases for a project 700 for my son.  But I don't have the heart to unload the thing on some unsuspecting soul.   LOL


what's the saying Caveat Emptor!!!   I guess I was the one P.T. Barnum was talking about!!  LOL


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"Don't argue with a fool! From a distance you can't really tell who's who!"


Posted By: learjet
Date Posted: September/05/2008 at 09:57

dang shame..when i got started into LR shooting, i was told to buy a super sniper 10x. being hardheaded i wanted more, tacticool etc, but after a bunch of research i bought the SS and its been great over a few thousand rounds on a couple rifles. thought once i wanted to upgrade, looked researched again, and decided to upgrade this coming october...by going to the BADLANDS basic LR class. im guessin itll  payoff better than buying a new scope, as my SS has been nothing short of perfect. the dealbreaker for me was a day i had my son at mifflin for his first time shootin LR, i got him on target on a tough wind day w a mean mirage out to 700yds. we took a break, and after a few minutes my son was ready to try for our 800yd steel gong. i looked through the spotting scope to give him a correction, and was left a bit speechless. the wind while not strong, was blowing different directions at different distances, mirage was swrirlin and bobbin, and i had no idea what to give him. at that point i decided it was time to spend the money i had saved for a 'better' scope, and get some instruction from the pros.

 

lear



Posted By: Chris Farris
Date Posted: September/05/2008 at 10:36
Originally posted by Steelbenz Steelbenz wrote:

I really need to trade this paper weight for some Burris extreme rings and bases for a project 700 for my son.  But I don't have the heart to unload the thing on some unsuspecting soul.   LOL


what's the saying Caveat Emptor!!!   I guess I was the one P.T. Barnum was talking about!!  LOL
 
Did you get your Millet paper weight from SWFA?


Posted By: koshkin
Date Posted: September/05/2008 at 12:46
Chris, is it just the LRS that you are seeing a lot of returns on or the TRS as well?

ILya


-------------
http://www.darklordofoptics.com - www.darklordofoptics.com
https://rumble.com/c/DLO - Rumble Video Channel


Posted By: Chris Farris
Date Posted: September/05/2008 at 15:17

In the entire Millet line only three scopes sell, the "tactical" ones...LRS, DMS, TRS.  Due to availability we have sold more of the DMS and have gotten more of those back but if you look at how many of each we've sold vs. how many returned it is about even on all three products.

The "tactical" rings are also very poor quality but most people don't complain because they are under $50.  Realistically they should be priced at $14.95 in my opinion.


Posted By: koshkin
Date Posted: September/05/2008 at 16:15
Thanks, Chris.

I have not used their tactical rings, but they did not look particularly polished.

ILya


-------------
http://www.darklordofoptics.com - www.darklordofoptics.com
https://rumble.com/c/DLO - Rumble Video Channel


Posted By: Steelbenz
Date Posted: September/05/2008 at 17:46
No Chris, friends Kid worked for sporting goods store needed to make a sale. Took one for the team.  LOL

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"Don't argue with a fool! From a distance you can't really tell who's who!"


Posted By: bshaw
Date Posted: September/06/2008 at 20:07
Hey Guys

Brand new here. Was just reading this thread, I have a TRS-1 that is back at Millett, bought it in July mounted it on my Rem 700 .308 varmint and took it shooting. Was impressed with the optics (clarity, brightness and contrast) first problem I noticed was the side focusing ring, focus at a measured 75 yds. and the ring reads 120 yds. at 100 yds. it reads 250 yds. the second thing is the reticule is not in line with the turrets.

Ok, call Millett on July 21st and I am told they are out of stock and to call back in a month! Call back Aug 22nd yes they have them in stock but its Fri and customer service is closed call back on Mon!  On Mon. I call back and am told that yes, my name is on the list but, no I won't be getting any of the scopes because I haven't sent my scope back to them: but, if I send it to them over night they might be able to ship one right out, and (yes you guessed it) call back. So I ship the scope ($40.00) and call back, the excuse this time is the Olympics yea thats right the Olympics, seems that China shut down thier factories for two weeks before the games to reduce smog. Whacko

I bought this scope for the apparent value and the customer service reputation of Millett.
Not much value in a scope I don't have and will probably have to replace for hunting season this year and customer service is non existant so much for value.

Sorry about the rant for my first post here but just couldn't help it.

bshaw



Posted By: Chris Farris
Date Posted: September/08/2008 at 08:59
Originally posted by bshaw bshaw wrote:


Sorry about the rant for my first post here but just couldn't help it.

bshaw

 
No need to apologize, this is valuable information that needs to be shared so that others can make a more informed decision.
 
Welcome to The O.T.
 
Chris


Posted By: Mithran
Date Posted: September/10/2008 at 12:45
Originally posted by Optimus Prime Optimus Prime wrote:

Forget the range bunny knock-off crap and come back home to Leupold, dude.
 
Sorry if I create flak here, but I'm not much one for beating around the bush, but screw Leupold.  I wouldn't recommend them to anyone.
 
Other than being a variable Leupolds don't do anything more for me than a Super Sniper, and then there's the way they screwed over Premier Reticles, and their 1970's anti military kick, they can screw themselves.  They have repeatadly ignored the end user with everything they've produced.  The mere fact that they chose to go with a .5mil adjustment rather than the .1mil on their mil adjusted knobs is just more evidence that the designers have no clue to as what they are doing. 
 
Eat more Ramen, save $300-$400 more dollars and get a Nightforce, or get a Super Sniper 10x42 and buy more bullets and ring that rifle out.
 
Ok I'm done.
 
Edited to clean up language.


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Fight Smarter
Not Harder


Posted By: cheaptrick
Date Posted: September/10/2008 at 17:19
The forums "potty mouth" filter just hit DEFCON 1 after Mithran's
post!!  Shocked
 
(I'm blushing just thinking about the stuff you edited and I didn't see, my friend.)    Bandito


Posted By: cheaptrick
Date Posted: September/10/2008 at 17:21
bshaw, as already stated, thanks for the information and welcome to Optics Talk.
 
As you may have gathered, we run a hot range here so say whats on your mind.  


Posted By: Mithran
Date Posted: September/10/2008 at 21:56
Sorry, the dark side is strong with this one.

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Fight Smarter
Not Harder


Posted By: Steelbenz
Date Posted: September/10/2008 at 23:58
Laugh%20Above   Sounds to me like your fighting against the dark side!!!!   

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"Don't argue with a fool! From a distance you can't really tell who's who!"


Posted By: Mithran
Date Posted: September/11/2008 at 00:41
Steel, actually your right.
 
Sorry for the hijack.


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Fight Smarter
Not Harder


Posted By: Delta
Date Posted: September/12/2008 at 06:26
Hey guys, i saw this thread and had to post.  I have never owned a "Millet" BUT i have three scopes sitting here that all came from the same factory the Millet are made.
 
To be perfectly honest, I am not suprised.
 
I actually bought them as i was tinking of trying them out and maybe introduing them here as a cheap tactical alternative.
 
Well, after testing them i encountered the same problem.  The glass was pretty good for the money but the adjustments suck!
 
I found that they simply would not work.  No matter how much I cranked them the POI would be exactly the same or would move a slight amount certainly not what it should have.
 
This was two consecutive scopes it had happened to.  To be honest with you, i cant even be bothered trying the third.
 
I tried explaining it to the rep but he failed to understand what i was trying to say so i gave up.
 
Therefore, when i hear people complain of this with the Millet i totally understand and see how it could happen.


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Always learning


Posted By: www.technika.nu
Date Posted: September/13/2008 at 01:13
I just put a Millet 6-25 up in my Hensoldt collimator (testbench)
I the collimator I can check the movements of the reticle.
The reticle moved not the same in heigth or windage adjustments.
The movement sideways was correct, but the height adjustment was about 15% to little per click.
When haveing the scope sighted in at 25X the shift was abouth 1" at 12X and right on at 6X.
At 7X there was a "jump" and the hit was approx 2" wrong........
A simple recoilchekc didnt turn well out either.
 
So if you ask me, this is just pure Rubbish.
I wouldent pick it up if I found it on the pavement........it's simply not worth the effort of bending my back .....
 
Technika


Posted By: Delta
Date Posted: September/17/2008 at 00:22

I think if they can get the quality issue sorted, they have good potential.



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Always learning


Posted By: Chris Farris
Date Posted: September/17/2008 at 09:49
Originally posted by Delta Delta wrote:

Hey guys, i saw this thread and had to post.  I have never owned a "Millet" BUT i have three scopes sitting here that all came from the same factory the Millet are made.
 
To be perfectly honest, I am not suprised.
 
What are they?  Barska, Countersniper, Falcon??????


Posted By: Delta
Date Posted: September/17/2008 at 15:46
NO they are generic and print any label you want on them.  They will be at the 2009 SHOT.

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Always learning


Posted By: mercenary1947
Date Posted: September/17/2008 at 23:54
Originally posted by Chris Farris Chris Farris wrote:

Unfortunately Millet is pretty consistent with their duds.  We have heard more complaints than praises from Millet LRS owners.  I don't know of any China produced scope line that does not have quality control issues.
 
  Totally agree .... China is surely not famous for Quality anything ! Of course Leupold is getting lousey too anymore .... their quality control is going down the flusher .
 
    MIllet and Leupold quality control  ==  pic of engineer and/or designers below  ......


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One Shot One Kill .... *S.O.F * Head Shots Only
               SWFAM


Posted By: bshaw
Date Posted: September/28/2008 at 21:14
Well Guys,

I'm back again, the scope has been gone for almost two months. Called Millet twice so far and they couldn't understand how I could have gotten such lousy service, and promised that someone would call me back and get this straight. Had the chance to shoot the 1000 yd range at Quantico last week but I don't have a scope on my rifle! I'm going to call tomorrow and demand the purchase price be refunded to me but it won't happen. Anyone thinking about buying one of these scopes save your time and money, get something else. Their scopes are crap, made by the godless yellow bastards, dispite their retoric about being an " American Company" their customer service is non existant. I don't know what has happened to them.I have bought and used their hand gun sights on my pistols for over 30 yrs. and never had this kind of a problem. Going to start looking for another scope tomorrow.

bshaw


Posted By: redneckbmxer24
Date Posted: September/28/2008 at 21:22
tell them to send you a new one, and ebay it.
 
for the price you can go back to a SS, and have $$ left over, or look for a used leupy MK4, might have to add some $$ though.


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If guns are outlawed, only outlaws will have guns, I'll be only one of millions!!!


Posted By: bshaw
Date Posted: September/29/2008 at 19:07
Redneck

A new one is what they are going to send as soon as they get them from the PRC.
Talked to them today and they are as nervous as a whore in church since the corporate take over by Bushnell. People are being let go left and right. Supposedly a thousand scopes are coming in this week and I'm # 10 on the list. We'll see what happens. An SS scope is attractive except for the fixed power, at this point in time I need a scope to perform several different jobs and a fixed power is not the answer. One problem I have is that suppliers that did not have this scope a month ago now have them in stock but Millet can't seem to satisfy their existing customers. I am looking at used lupey's and nikons, the extra money won't matter as much as missing deer season or this weekends shoot at Quantico AGAIN!

Anyway life goes on and the sun will come up tomorrow.

bshaw


Posted By: redneckbmxer24
Date Posted: September/29/2008 at 19:42
thats good to hear it will be taken care of, just ebay it, and get yoru $$ out, dont even take it out of the shrinkwrap (if it even has it)
 
look at the used MK4's (always some on smaple list). also i wouldnt look past the elite 4200 6-24X50 tactical, its the only variable power "tactical" scope under $1000 i would think about buying, really the only one worth owning.


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If guns are outlawed, only outlaws will have guns, I'll be only one of millions!!!


Posted By: eddiesa
Date Posted: October/04/2008 at 03:19

Before buying Millet TRS, I have corresponded with Steve and going thru the Millet thread many times and comparing with SS. Steve have told me that if there is any problem with Millet, he will make sure that I can return the scope and get it checked and replaced if necessary even if I may not stayed in USA.

The scope came and i mounted it on a savage .308 VSS. I was shooting 3/4 -1 in groups and started it giving bad grouping 2-3 inches groups. Same ammo and distance. I told millet Steve and Millet rep and ask me to check again on my gun. I mounted back my Burris and the shot group back 3/4 inches.
Told Millet but no reply from Millet yet and waited over a few months. I looked thru the scope and there are lots of little black dots in spiral shape in the scope. Told Millet again and they said it may be fungus  and will work out something. Its been nearly a year there is no reply from Steve or Millet.
Just for knowledge. Regards.


Posted By: cheaptrick
Date Posted: October/04/2008 at 04:25
I saw Steve online here yesterday. I shot him a PM and asked him if he would come on and give the forum some information about Millet and his role with the company now. No comment from him as yet.   


Posted By: Shockwave
Date Posted: October/04/2008 at 09:19
I just wanted to chime in here, and say that I was lucky not to get a lemon LRS-1. I have had it mounted on an FN Mauser target .270 action, shooting 100-600 yards, and I have had zero problems so far.

I will first disagree with the poster about the turrets. Mushy? Well, I have to ask, did you remember to snug your turret locking rings? Wink All you need to do is slightly snug the turret locking rings, and the turret clicks become very solid in feel. Anything but mushy. When the turret rings are completely loose, the clicks are light, but I wouldn't call it to the point of mushy.

The optics are not incredibly wonderful, but I disagree with what someone else said. At 25X, the only thing you experience is pupil exit shrinking. This is the physics of glass, not an abnormality. There is no loss of glass quality at 25X, just loss of a little light. I have owned, and sold Leupolds. My opinion is that they are crap for the price. Sorry, that's just my take on their way overpriced optics. Guys with every gun fitted with Leupold are nothing more than fanboys who probably don't stray away from the pack to try better optics. For the price, the glass in my LRS competes with my Leupolds. So if that may be any indication as to the quality of each...

Anyone who wants to know how to test a rifle scope for glass, you put a gen III night vision monocular behind it at night. Since gen III NV magnifies light about 40,000 times, any difference in optical clarity and light transmission will be seen easily through the NV at night, including dispersion of light and thus clarity. This is one of the tests I have used to determine that IOR/Nightforce have superior quality, and that Leupold is far overpriced.

The only high-end scopes I will use nowadays is IOR-Valdada or Nightforce. The Millett was my attempt at a one-and-only cheap scope for one rifle.  I see the places everywhere are selling them for $500!! Geeze, I wouldn't pay that anywhere considering it's made in China. I had to push myself to pay $400. In the end, I'd say I got $400 worth of scope, until it breaks like you people have me thinking. I hope that day doesn't come!


Posted By: Chris Farris
Date Posted: October/04/2008 at 12:46
Shockwave,
 
Welcome to The O.T., please read and obide by our rules.
 
http://www.opticstalk.com/forum_posts.asp?TID=5473 - http://www.opticstalk.com/forum_posts.asp?TID=5473
 
Thanks,
Chris


Posted By: cyborg
Date Posted: October/04/2008 at 16:00
Yes Shockwave Welcome to Optics Talk. The rule that Chris is referring to is the mention of a competitor. This site is owned by SWFA and is a courtesy that we have it and they foot the bill for it.

-------------
With Freedom comes great responsibility, you cannot have one without the other

An armed public are citizens. A disarmed public are subjects.

OATH KEEPER #8233 Support us, and join our cause.

Cyborg


Posted By: cyborg
Date Posted: October/04/2008 at 16:01
B shaw, have you looked at the Burris XTR?

-------------
With Freedom comes great responsibility, you cannot have one without the other

An armed public are citizens. A disarmed public are subjects.

OATH KEEPER #8233 Support us, and join our cause.

Cyborg


Posted By: bshaw
Date Posted: October/08/2008 at 19:29
Millet problems continue. This weeks phone call.
Last week talked to "non" customer service (will refrain from using names) talked to "K" was told that 1000 scopes were due to arrive this week and I am # 10 on the list. (it's because I'm special, I'm pretty sureWink). Today talked to "K" asked if the 1000 scopes came in, he says " well; we heard a rumor that 1100 scopes were supposed to come in, but no one has called us". So I asked if they will refund my money, and he says you have to send the scope back to your retailer and see if they will give you your money back. Problem with this is, Millet has my scope, however, if pay for shipping they will send it back to me, then I can pay to ship it back to the retailer and ask if they will give me my money back. This is after I paid $40.00 in overnight shipping to send it to Millet so I could get a scope right back!

"K's" only solution was to wait till they get scopes " it may be tomorrow or next week or next month or next year, but call us next week, If we're still here" !

So I'm writing off the scope, my $300, and Millet, anyone reading this take heed don't buy anything from Millet they won't or can't stand behind their products and the company is no longer what they used to be.

bshaw


Posted By: redneckbmxer24
Date Posted: October/09/2008 at 08:52
call millet, whoever you get, ask to talk to there supervisor, the higher up always has more pull, all the CS rep's are going to give you the same thing, so ask for a supervisor, or manager.
 
tell them your problem, and let them know your very fed up, get sh*tty if you have to, after all, you cant tell me they dont have a spare scope sitting there they can send you, so you can end your nightmare.
 
if they still say know, let them know there are threads on several forums letting people know the sh*t quality of their optics, and will hurt sales, that should light a fire under their ass.
 
this has gone on too long, the niceness needs to stop here.
 
so moral of this story... Millet = sh*t quality, and piss poor customer service. ill make a note to myself, next time i need a cheapo scope to buy a tasco, ill get a better scope at the end of them day.


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If guns are outlawed, only outlaws will have guns, I'll be only one of millions!!!


Posted By: cheaptrick
Date Posted: October/09/2008 at 14:54

Wheres Steve with Millet these days? 



Posted By: Rancid Coolaid
Date Posted: October/09/2008 at 15:36
He checks Sniper's Hide forum regularly.  I recently mentioned I wasn't extraordinarily satisfied with my DMS and he responded within 10 minutes - then responded again later that day.  Granted, his response was that he'd "check into it", with nothing to check in to.

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Freedom is something you take.
Respect is something you earn.
Equality is something you whine about not being given.


Posted By: cheaptrick
Date Posted: October/09/2008 at 15:49
My PM to Steve from here sent 3 Oct, has yet to be opened.
I'm being shunned!  Stare
 
 


Posted By: Chris Farris
Date Posted: October/09/2008 at 15:51
I think he spread himself too thin.  Plus Bushnell may have read some of his posts and asked him to stop posting as a representative of Millet.


Posted By: Rancid Coolaid
Date Posted: October/09/2008 at 15:55
Let us give CT his due credit, he is being shunned.

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Freedom is something you take.
Respect is something you earn.
Equality is something you whine about not being given.


Posted By: cheaptrick
Date Posted: October/09/2008 at 15:58
Originally posted by Rancid Coolaid Rancid Coolaid wrote:

Let us give CT his due credit, he is being shunned.
 
Roll%20on%20Floor%20Laughing


Posted By: redneckbmxer24
Date Posted: October/09/2008 at 15:58
Originally posted by Chris Farris Chris Farris wrote:

I think he spread himself too thin.  Plus Bushnell may have read some of his posts and asked him to stop posting as a representative of Millet.
 
yeah, i think he is one of the ones that were let go when bushnell bought them. he kinda gave a damn about customer service, and improving the name, and quality of products, so i guess now all hope is lost for the company (didnt have a whole lot).


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If guns are outlawed, only outlaws will have guns, I'll be only one of millions!!!


Posted By: bshaw
Date Posted: October/15/2008 at 19:20
Well Guys,

Left a post on Snipers Hide last night and suggested Steve take a look at this thread. Checked back tonight, he responded and asked me to call him to see if we can get this problem resolved. It's too late to call tonight. I'll post back later.

bshaw


Posted By: Duce
Date Posted: November/04/2008 at 17:31
I called and sent one back to Millett , a generation 1 TRS-1 and 10 days later I had a new generation 4 on my rifle, no more problems so far.  Customer service was good and polite and fast.
Duce  Big%20Grin
 


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Duce


Posted By: KB0WZL
Date Posted: November/04/2008 at 23:42
Hello Guys
 
I am still around but been traveling,   Still read the post when I can. 
 
Millett still doing the best to make the best scope for the money.  If you have a problem you can call me and I will try to get to the solution.  I do not have a toll free number as the 800 MILLETT is now direct to our main office at Bushnell.  but you can get me at 714 842 5575.  Please remember I am one guy and I am out of the office alot, leave a message and I will get back to you as soon as I can. 
 
We are getting scopes in and shipping them.   For the money I feel there are no better scopes then Millett.  We have intovative designs that give alot of value.  I use the scopes myself on expensive hunts even Africa.  I used a TRS LRS and DMS hunting in Africa just a couple months ago.   These were not hand picked just out of inventory.   Do we have bad scopes -- some times but we will take care of the customer and make sure you are happy. 
 
thanks for the support
 
Steve


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Steve


Posted By: bshaw
Date Posted: November/07/2008 at 19:14
Ok guys

Been dealing with Bushnell customer service directly. They want to upgrade me to an LRS-1 which I think will be great. Last week they had a number of TRS-1 and LRS-1 scopes come in but 100% of these scopes failed quality control testing. Good and bad news. Bad news is there will be no scopes till the middle of Dec. Good news is, they did not pass these scopes despite the pressure they are under to deliver. So I've put the old Simmons Whitetail on the rifle and will use this for hunting season and wait for my Christmas present.

bshaw


Posted By: cheaptrick
Date Posted: November/07/2008 at 19:22
Thanks for the update, shaw. 


Posted By: mfilippello
Date Posted: November/29/2008 at 23:20
Originally posted by bshaw bshaw wrote:

Ok guys

Been dealing with Bushnell customer service directly. They want to upgrade me to an LRS-1 which I think will be great. Last week they had a number of TRS-1 and LRS-1 scopes come in but 100% of these scopes failed quality control testing. Good and bad news. Bad news is there will be no scopes till the middle of Dec. Good news is, they did not pass these scopes despite the pressure they are under to deliver. So I've put the old Simmons Whitetail on the rifle and will use this for hunting season and wait for my Christmas present.

bshaw
 
Got the same reply. I too have been waiting for a new TRS-1. My scope had elevation issues. It would raise and lower the reticle for only about 70% of the knob travel. Basically the knob would keep turning a few more rotations until it hit the stop, but the reticle had stopped moving 3-4 turns back. Now I noticed my DMS does the same thing. A couple turns from one end and the reticle stops but the knob continues. As long as I can zero it at 100 yards and it groups well, I guess I will hang onto it vs. try and send it in for warranty. Don't plan on running it up and down like the TRS-1.
 
I am baffled how all the scopes could have failed. What does that mean? That all the scopes that have been going out over the last year would have failed too if Bushnell was in charge of testing. Either this info is BS(not from Bshaw, as I got the same story) or their have been issues all along.
 
Steve, if you see this, I would really like to get my scope back so I can recoup my investment. I have a strong feeling that the Dec 15 date will be as equally uneventful. Donny at ***** stated he was getting some scopes in. I really hope they don't ship all the scopes for sales and none for the people who already bought and are without their scope.
 
Mike


Posted By: bshaw
Date Posted: December/02/2008 at 06:31
Mike

Bushnell isn't doing better testing, they had Millett's test equipment shipped from Calif. to Kansas and are probably using the same people to conduct the test's. I think the scopes they got in were just not up to snuff and I applaud Bushnell for not shipping them. Still, it erks me not to have the scope I paid for and returned for replacement all those months ago! I plan on calling Bushnell this week and see if I can get an update.

bshaw


Posted By: mfilippello
Date Posted: December/02/2008 at 09:00
Bshaw thanks for the reply, I didn't mean to imply that they are doing better testing as I am aware that they are using the same machine. From my understanding, that machine was of big interest to Bushnell and came with the acquisition. I just have a hard time understanding how every scope could fail. A percentage yes, but every scope? I am also sure Bushnell is being very thorough with the testing and  I also applaud them for not letting any scopes that failed testing out in the market place. I just hope that the scopes that came in were truly inferior to the ones being sold for the last year or so and not indicative of them.

I really hope the ones coming in Dec. pass and that there are enough to satisfy everyone. I think there are a lot of backorders. Please PM me with any info you get and I will do the same. I really like my scope and hope the replacement will be trouble free. Glass is half full brother.

Mike


Posted By: KB0WZL
Date Posted: December/02/2008 at 09:50

Hello

 
I am in china now working on new projects and taking care of the old ones that need some fixing.
 
Seems the scopes that we got in would not hold zero through the full range of the zoom for most people this would not be a factor but its not right and so we held up the full shippment till we get the problem solved.   The testing machine is working well and it allowed us to find that the scopes were not up to standards.   We are checking each scope 100 %. 
 
We will be getting more trs in the next weeks that should help the problem.   The scopes I saw today looked good now we will put them on the test machine a Millett and ck them out fully.  
 
The LRS has not had the shift problem the TRS has had.   We have worked out the fungus on the lenses of the TRS and that is no longer a problem.   In 2009 I think you will like the new features and increased quality we will have coming. 
 
Thanks for the support and you will get your scope replaced soon.   we are doing everything to take care of the customers that purchased the scopes already first.
 
Good shooting

Steve


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Steve


Posted By: mfilippello
Date Posted: December/02/2008 at 11:00
Thanks Steve for the update. My scope had the fungus problem I guess as well. When I would put the illumination on high, you could see a pattern on the lens. Never was an issue during actual shooting in daylight so I didn't mind.

Do you think that the scopes that are coming are going to be the newer 09 models or still the Gen 4's. I don not care as longs as it works fine. Sorry about the frustration, I know you are doing your best as well as the company.

Mike


Posted By: bshaw
Date Posted: December/11/2008 at 17:52
Well Guy's

The LRS scope has arrived. Yippee The only problem I see right off the bat is, just like the TRS, the reticle is not square to the turret's. I'll box test it and see if it matters. Have crossed fingers.
I do have to say that Bushnell is trying to satisfiy customers in a difficult transition.

bshaw


Posted By: mfilippello
Date Posted: December/12/2008 at 09:46

Hello Bshaw, did you upgrade to the LRS or did they do this for you free. I need to contact them today and was wondering the particulars of your warranty. Please PM me with the details.

 
Mike


Posted By: mfilippello
Date Posted: December/18/2008 at 21:03

Well, I talked to Bushnell CS today. Looks like the TRS1's are pushed back. I went ahead and upgraded to the Elite 4200 6-24x50. I am very happy with the small amount I had to come out of pocket to upgrade. Like Bshaw, I could have taken a LRS1, but they are back order as well and a little large for my needs. The 4200 is an awesome scope so cudos to Bushnell. Now all I have to do is sell the 0 moa base and get a 20 moa one for this bad rabbit.

 
Mike


Posted By: 1badf350
Date Posted: January/14/2009 at 11:49
Crap I've been away too long. I bought an LRS-1 back in June/July '08 for my AR-50 .50BMG. I have not mounted it yet but now I'm afraid I wasted a chunk of cash that could have been used for something else.


Posted By: supertool73
Date Posted: January/14/2009 at 11:50
Sell it and buy a Super Sniper.  Problem solved.

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Lifetime warranty and excellent customer service don't mean a thing when your gun fails during a zombie attack.

"A Liberal is a person who will give away everything they don't own."


Posted By: omahaguy
Date Posted: January/22/2009 at 20:00
oh man well back to the drawing board I guess..lol..
I have been looking at either the 6-25x56 millet lrs
or the 6-24x50 elite 2400
should I consider a different scope? I would like to stay right at or below the $500 dollar mark and have a good power range... hell maybe Ill just get a high power banner..lol


Posted By: Chris Farris
Date Posted: March/18/2010 at 11:38
Originally posted by supertool73 supertool73 wrote:

Sell it and buy a Super Sniper.  Problem solved.
 
Cool


Posted By: ahjema
Date Posted: December/21/2010 at 14:23
I wish I had found this thread earlier! I would have never ever ever have bought one of these TRS-1s!

Out of the box, the scope is very nice for the money. At the range it started out well, then the adjustment knobs stopped working. I would dial a solution, and my POI wouldnt shift, rather, shot-by-shot it would budge over to the desired location. I had this happen on 2 units. The first was replaced by Primary Arms (BEST guys to deal with, hands down) the second unit had to go back to Bushnell... and there it has sat.

I have been dealing with the customer service people from Bushnell on my second return of a TRS-1. This last one shipped out to them over a month ago, and i think (I say think because no one has called or e-mailed me) that my third one is on its way back to me.

If it ever does get back to me, I cannot imagine keeping it after what I have been through. i am not sure how people rate them well. I am not a snob by any means, my favorite scope is a cheapo that gets the job done like a champ. The TRS-1 has been a total piece of garbage for me, and after dealing with the very bad service from Bushnell, I wont be buying anything else from them. Now I am off to research alternatives, and I will chalk this one up to a learning experience with giving an unknown (to me) product a try. As they say "there are no experimental failures, only more data".

My advice... DO NOT BUY A TRS-1 ... and if your bushnell scope does go bad DO NOT plan on getting good service from them. Just setting expectations.


Posted By: davidj
Date Posted: February/25/2011 at 17:28
DITTO!!


Posted By: hks426
Date Posted: April/11/2011 at 10:40
why would any one spend $4-500 on a scope thats made in china?



Posted By: ringet421
Date Posted: October/26/2013 at 18:59
i havent had much luck with them either but thats the way it is you get what you pay for. i paid for a low to mid grade optic and got low end performance. here is a video i made on you tube about my lrs-1 scope.
http://youtu.be/MF03B_80Ebk




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